Centerplate has always met the needs of today and is continually growing to meet the challenges of tomorrow. They have proven their abilities time and again. They are dedicated to the highest quality of service and their performance has always exceeded our expectations.
Meet Centerplate
Who
Centerplate is one of the largest hospitality companies in the world, with 250 North American sports, entertainment and convention venues. We are the largest food service provider for the NFL, a major provider to professional baseball, and we partner with five of the top ten most active convention centers. No stranger to marquee events, we’ve hosted countless landmark occasions, including 11 Super Bowls, 19 World Series, 15 official U.S. Presidential Inaugural Balls, more than 100 major College Bowl Games and the largest plated dinner in history at the Alpha Kappa Alpha Centennial Celebration. We attribute this continued growth and success to an unwavering commitment to our E3 formula: Executing Extraordinary Experiences.
Executing Extraordinary Experiences is treating each guest as an individual, whether they’re a guest in a group of thousands or joining us at any of the many games, events and meetings we host each day. We are committed to surpassing guests’ expectations through genuine hospitality.
Executing Extraordinary Experiences also means providing our clients with a total solution platform that goes beyond solely serving food. At Centerplate, we take a collaborative business and brand-building approach to hospitality services, using our industry expertise and innovative thought-leadership to develop total solutions that drive our clients’ profitability, while enhancing their brand reputation.
With industry tenure of 80 years, we proudly boast a phenomenal team of executives and front-line talent, successfully proven programs and processes, and impressive guest satisfaction for events of all scale. In this way, we provide the spark that turns guests into fans – and venues into destinations. It’s no wonder our average client partnership spans more than 15 years.
Join the many that have come to know firsthand the authentic meaning and value behind Centerplate’s Craveable Experiences. Raveable Results.™
What?
In an industry that is so large-scale, the small things can often go unnoticed. At Centerplate, it’s specifically the small things that we do notice. Delivering on this attention to detail, and providing a complete and total solution experience is what drives us as a company.
Going beyond the big promises and high-level commitments, we are focused on providing extraordinary guest experiences and maximum client Returns. When we look across today’s competitive landscape, we see many commitments to deliver on these two fronts, but very little follow through. At Centerplate, we have implemented programs throughout our organization to ensure our follow through, and reinforce our valued guests and clients’ confidence.
Accountability, responsibility, and dependability, especially in today’s economic climate, are more important than ever, and are the key to our ability to deliver on our firm promise of Craveable Experiences. Raveable Results.™ to every client, every guest, every time.
When?
We trace our roots back to 1929 Chicago and the founding of the Automatic Canteen Company of America by Nathaniel Leverone. At our first premier national event, the 1933 World’s Fair, our company started our journey to become a leading provider of food and merchandise services at stadiums, arenas, amphitheaters, convention centers and theme parks throughout the United States.
While we proudly embrace our decades of prior success, what thrills us are the here and now opportunities we are passionately pursuing to maximize this industry’s performance in original one of a kind, impactful ways. We are seizing now as the time for superior partnership, greater Returns, and an optimized client and guest experience.
Why?
Static is not a word in our vocabulary. We are always looking for ways to improve our business, our clients’ business, and every experience enjoyed by our guests. It was with this in mind that we set forth on a mission to transcend the average elements of “volume feeding", “concessions” or “meeting food” and bring the industry something new – The Total Solution!
Craveable Experiences. Raveable Results.™ — this is our Brand Promise at Centerplate and it extends to every client and every guest. Our attentiveness, commitment, professionalism, and enthusiasm are experienced at every level of client relations, and guest interactions. From the first "hello" to the last "thank you", from the crispness of our uniforms to the cleanliness of our service areas, from our attention to the youngest fan to that of the long standing show producer — all of our efforts contribute to unfailing, positive customer service. All members of our team — Executive, Senior Management, General Management, and Front-Line Staff — share a passion for and truly care about E3 Executing Extraordinary Experiences.
We are ever mindful that with our clients’ trust we accept a responsibility to deliver superior results. With expert-driven, unique solutions and collaborative partnerships, we pride ourselves on producing maximum Returns and Raveable Results.